Terms of Service

Our agreement with you.

Last updated: May 7, 2026 · Zyncro Infotech Pvt. Ltd.

At a Glance

Zero commission on guest payments — every rupee goes to you
AES-256 encrypted OAuth tokens — never your passwords
14-day money-back on paid plans, no questions
Your data, bookings, and client relationships stay yours

Section 01

Welcome to Zyncro!

These are the ground rules for using Zyncro — a professional scheduling, calendar integration, and paid booking platform operated by Zyncro Infotech Pvt. Ltd. By using Zyncro, you agree to these terms. If anything seems unclear, email us — we actually respond.

Registered Office: Greater Kailash-1, New Delhi 110048, India

Section 02

Acceptable Use

You agree to use Zyncro only for lawful purposes. Do not:

  • Use Zyncro to spam, harass, or impersonate others
  • Attempt to reverse-engineer, scrape, or exploit our platform
  • Use automated bots to create fake bookings
  • Share, sell, or transfer your account to a third party
  • Use the platform for any fraudulent or illegal transactions

Section 03

Your Account

You are responsible for maintaining the security of your account. Zyncro supports sign-in via Google and GitHub OAuth. Enable Two-Factor Authentication (2FA) for additional protection. If you suspect unauthorized access, contact us immediately at [email protected].

Section 04

Calendar & Platform Integrations

Zyncro connects to third-party platforms using OAuth 2.0. By connecting an integration, you authorize Zyncro to:

  • Google: Read/write calendar events to detect availability and create Google Meet links
  • Zoom: Create Zoom meetings on your behalf when a booking is confirmed
  • Microsoft Teams: Create Teams online meetings via the Microsoft Graph API

You can disconnect any integration at any time from Dashboard → Integrations. Zyncro stores only OAuth refresh tokens — never your passwords. All tokens are encrypted at rest using AES-256.

Section 05

Paid Bookings & Host Payment Liability

Zyncro allows Hosts to charge fees for their booking slots. Two payment models:

Direct API (Zero Touch)

When you connect your own payment gateway (Razorpay or PayU), funds route directly from the client to your bank account. Zyncro acts purely as a technical routing bridge and charges ₹0 commission. All chargebacks, disputes, and refunds are your sole responsibility as the merchant of record.

Manual Bank Transfer (Zyncro-Managed)

If you opt for Zyncro's managed payout, Zyncro collects the payment on your behalf and transfers the net amount (after standard payment gateway charges) to your verified bank account within 4 business days of booking completion. Zyncro reserves the right to withhold payouts if fraud is suspected.

As a Host, you are responsible for the accuracy of your bank account details and compliance with applicable tax and financial regulations.

Section 06

Subscription Billing & Zyncro Plans

  • Payments: Zyncro plan subscriptions are processed by our trusted payment partners (PayU & Razorpay)
  • Refunds: We offer a 14-day money-back guarantee on new paid subscriptions. See our Cancellation & Refund Policy for full details
  • Cancellations: You may cancel your subscription anytime from Dashboard → Billing; access continues until the end of the paid period. Cancellation and refund terms are governed by our Cancellation & Refund Policy, in accordance with applicable Indian law
  • Tax Invoices: Zyncro generates GST-compliant, digitally signed invoices for every transaction under the Information Technology Act, 2000
  • Pricing Changes: We will provide at least 30 days advance notice for any price changes

Section 07

Intellectual Property

Zyncro's code, brand, and design are our property. Your data, booking content, and business information remain entirely yours. We don't claim ownership over your schedule or client relationships.

Section 08

Service Availability

We work hard to maintain 99.9% uptime. However, we are not liable for losses due to outages, missed meetings, or third-party API failures (Google, Zoom, Microsoft). For critical business operations, we recommend keeping a backup contact method for your clients.

Section 09

Account Termination

You can delete your account anytime from Settings → Danger Zone. All data is permanently erased immediately. Zyncro reserves the right to suspend accounts involved in abuse, fraud, or violations of these terms.

Section 10

Questions?

Laws can be complicated, but we try to keep things simple. For legal enquiries:

[email protected]